Ways To Make Sure Your FASTag Isn’t Banned: A Guide to KYC Updates Revision Using FASTag KYC Prevents Deactivation
The National Highway Authority of India (NHAI) has taken a big step by granting car owners till February 29th to update their Know Your Customer (KYC) data. This is a component of the “One Vehicle, One FASTag” campaign from NHAI, which aims to reduce the number of FASTags that are often associated with a single vehicle. The deadline is still the same, as NHAI hotline number 1033 affirmed in the face of rumors.
The repercussions for FASTags with a legitimate balance but insufficient KYC were underlined in an NHAI news release dated January 15, 2024, which stated that banks will deactivate or blacklist them after January 31, 2024. Owners of vehicles run the danger of having their FASTags banned for a variety of reasons, such as a negative or inadequate balance and legal concerns that are reported by law enforcement.
Recognizing the Risk of Deactivation
At toll plazas, vehicles with a blacklisted FASTag will be subject to limitations and won’t be allowed to utilize FASTag lanes to pay for tolls. It is recommended that customers rapidly replenish their FASTag accounts in order to reactivate a banned tag. When law enforcement authorities receive complaints or regulation breaches that result in the FASTag being banned, they may ask the issuer or acquirer to add the tag ID to the blacklist.
How to Check the KYC Status of FASTag
Notifications on the progress of FASTag KYC will be communicated by email, SMS, or the application interface of the issuing bank to those who are unsure about it. Owners of vehicles may update their KYC information online using the portal of the relevant FASTag issuing bank or the Indian Highway Management Company (IHML) website.
Users may visit fastag.ihmcl.com and follow the easy instructions there to update KYC for FASTags issued by NHAI. The procedure for FASTags issued by various banks is to go to https://www.netc.org.in/request-fornetc-fastag, choose the bank that provided the FASTag, and do the KYC update online.
Handling Several FAS tags
A simple way to find out the status of many FAS tags associated with one car is to visit the official website at https://www.npci.org.in/what-we-do/netc-fastag/check-your-netc-fastag-status. It is noteworthy that the deactivation of all FASTags except the most current FASTag associated with a vehicle will occur since it is against NHAI regulation to possess multiple FASTags for a single vehicle. The option to reload FASTags using other banks and payment methods is still accessible in spite of this.
Making the Switch to Full-KYC
Reminders will be sent to those who haven’t updated their KYC two years after FASTag activation. To go from non-KYC to full-KYC, go to the IHMCL FASTag site, log in, and choose ‘My Profile’ to review and change your KYC information. The necessary paperwork must be submitted, and once received, the KYC update will be completed in 7 working days.
The NHAI’s all-encompassing strategy to modernize KYC information and guarantee compliance by streamlining the FASTag system is expected to improve toll collection efficiency nationwide. It is recommended that car owners abide by the revised rules in order to prevent delays at toll booths.
