Due to a cabin staff problem, Air India Express would “curtail flights over the next few days.”

May 9, New Delhi, India: Aloke Singh, the CEO of Air India Express, said on Wednesday that the airline would cut down on flights in the next few days in response to the delay and cancellation of over 90 domestic and international flights as a result of cabin crew members reporting unwell.

Since yesterday night, more than a hundred of our coworkers in the cabin crew have abruptly reported being unwell before their scheduled flight duty, seriously interfering with business operations. The CEO of the airline claimed in a statement that “the impact was disproportionate, disrupting over 90 flights even though other colleagues reported for duty because this action was primarily by colleagues assigned L1 roles.”

He went on, “We will have to shorten the schedules over the next few days due to the disruptions that have spread throughout the network.” We have to take this action in order to regain schedules and deal with the crew’s non-availability.”

Furthermore, he underlined that most of the airline’s cabin staff, who are still committed to providing excellent service, do not exhibit this behavior.

“The 2,000 or so cabin crew members in the organization who still go above and beyond to serve our passengers with pride and passion are in no way represented by this behavior. “I express my gratitude to everyone supporting the airline during this critical hour,” he said.

In addition, he phoned the staff to discuss any issues that needed to be resolved and to let them know that lines of communication were open.

The government of Civil Aviation is concerned about the delays and cancellations of Air India Express flights; hence, the government has requested a thorough report from the airline on the matter.

The government has also asked the airline to address the problems as soon as possible.

Furthermore, it has been recommended that Air India Express make sure that passenger amenities are provided in accordance with the Directorate General of Civil Aviation (DGCA) standard.

The airline was forced to reduce its planned operations due to the cancellations and delays, which started on Tuesday night and continued until Wednesday morning, according to sources inside the ministry.

Flights were stopped due to an unexpected crew member shortfall, which affected both local and international routes.

According to the reports, a few senior crew members turned off their cellphones just before takeoff, claiming health concerns.