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Airlines apologize after woman claims she was removed off a flight because of her diabetes

A woman’s preparations for her upcoming vacation took an unexpected turn when she was “kicked off” of a Jet2 aircraft and prohibited from further travel because of her “diabetes.” Helen Taylor, who was 56 years old and from the United Kingdom, and her husband, David, had been looking forward to a romantic trip to Rome for quite some time. On October 2, they traveled to the Newcastle International Airport and successfully boarded their aircraft without encountering any difficulties along the way. However, immediately after everyone had boarded the plane, the flight attendants started to express worries about Helen’s health. They allegedly questioned her ability to take off in a plane. After using the toilet, she returned to find herself sweating and feeling lightheaded. This is when the event took place.theindiaprint.com israel hamas conflict modi at p20 summit terrorism anywhere in whatever manifestat

Helen shared the following explanation with Chronicle Live: “I was desperate for the toilet so I asked one of the cabin crew while people were still boarding whether or not I could possibly go to the loo.” She responded with “Yes, no problem.” However, as soon as I stepped outside, I began to sweat and felt a little lightheaded. I answered that I was completely well, that I had just eaten after not eating all day and that I had type 2 diabetes, so it was simply my blood sugars releveling. The flight stewardess spotted me and said, “Are you alright?” I explained that I had just eaten after going the whole day without eating and that I had type 2 diabetes. The only thing I need to do is take a seat and have a sip of water, and I’ll be completely fine.'”

Helen Taylor provided more information to the crew of the airline by revealing that she was going through menopause, which is associated with increased perspiration. On the other hand, after a little period of time, she started to feel better. After some time had passed, the airline crew came back and requested that a medical exam be completed. During this, Helen revealed both her identity and the fact that she suffers from Type 2 diabetes, a disease for which she is now being treated with medication. Helen’s husband was also questioned about how often this occurs. In response, he said that this only takes place periodically when Helen has gone for an extended period of time without eating, and he defended it as being typical behavior.

“She came back a second time ten minutes later and said, ‘We’ve made a decision that you are going to have to leave the aircraft, we think you are a flight risk.'” I responded with, “What is the point of having diabetes? “When I asked her, ‘Do I look sick now?,’ she responded, ‘Well actually you don’t,'” the woman stated.

The next step was for Helen Taylor to address the problem with the captain, who, according to Helen Taylor, concurred with her assessment that she was in excellent shape to continue flying. Despite this, the captain agreed with the decision of the cabin crew to kick her off the aircraft and removed her from the flight. The pair was even questioned by Border Control after being taken through the airport, ordered to return their duty-free purchases, and forced to return their items. They were afterwards instructed to get their belongings and return home.

The woman, who is 56 years old, went on to say that she attempted to get in touch with Jet2 many times when she was at the airport on the day of the event as well as in the days that followed. Her objective was to file a complaint and get a refund for the ticket costing her 1,800 pounds (roughly 1.8 lakh rupees), which she had already paid. She also disclosed the fact that their insurance provider had declined to reimburse them on the grounds that it was Jet2 that had removed them off the flight, and Jet2 was only obligated to refund their money.

In the meanwhile, Jet2 published a statement to the media in which they expressed their regret to Helen and indicated that they would reimburse the fee as a sign of their goodwill.

 

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