Better.com CEO Vishal Garg said after letting go of 900 workers on Zoom that “worked hard to be kind”

Vishal Garg, the CEO and creator of Better.com, is making headlines once again, but for a very different cause. The CEO, who gained notoriety in 2021 after firing over 900 workers via a Zoom call, has now said that he has been making a serious effort to be compassionate. Several stories state that Garg eventually acknowledged to his surviving workers that he had “blundered the execution” of the layoffs.

In an interview with TechCrunch, Vishal Garg said that in order to regain the confidence of his employees, he attended “a lot of leadership training.” Because of this, the CEO remarked, “I’ve worked very, really hard to improve the way that I show up to the staff every day, to be more compassionate and to treat them with the same degree of love that I offered our consumers. And he said, “I think I was very mission-centric, customer-centric, and really, really focused on what it took to drive growth.”

I can’t honestly tell you whether or not we will have any layoffs in the future, Garg said when questioned about potential employment reductions in the future. I believe the mortgage market has a significant impact on it. However, we believe that we have an adequate number of employees, and in order to promote growth, we are really hiring more people.

Earlier, Garg could be heard announcing that his firm was firing 10,000 employees, or around 9% of its whole staff, in a video that quickly became popular. The majority of the impacted workers were from the US and India. “If you’re receiving this call, you’re among the unfortunate people who are being laid off. Garg was heard stating, “Your job here is being terminated with immediate effect. Google search analytics show an upsurge in inquiries about Garg and his online mortgage business ever after the video began going viral on social media.