After consuming birthday cake, a Punjabi girl passes away. Online users criticize the meal delivery service, and the business is taken down

While most people like celebrating their birthdays, a 10-year-old girl in Punjab apparently died after consuming her birthday cake that she had purchased online. The family filed a complaint, which led to the incident’s discovery. Zomato, an online meal delivery service, has now announced that it has removed the business from its directory and prohibited the owner.

Following harsh criticism on social media, it was released. “Heartbroken and deeply shaken up by the recent tragic incident that happened in Patiala,” the firm said.

“We removed the eatery off the Zomato platform as soon as we learned about the event, which is now the subject of a police investigation. A business representative told IANS, “We have also barred the restaurant owner from operating any entity on Zomato.”

The statement said, “We are offering the law enforcement agencies our full support in this matter.”

Before, internet users criticized online meal delivery services for their lax oversight of cloud kitchens that were identified as meal delivery applications.

The child’s relatives filed a complaint, claiming that the girl died after eating the birthday cake, and the police responded by registering a case under Sections 273 and 304-A of the Indian Penal Code (IPC). After eating the cake, other family members were sick as well.

There is no store called “Cake Kanha” at the registered location in Patiala, according to the bill copy of the cake that was ordered by the mother of the departed girl, Kajal.

The bakery may be a cloud kitchen, according to police suspicions. Furthermore, a different Zomato receipt invoice indicates that invoicing was done from Amritsar rather than Patiala.

Expert food and nutrition blogger Dr. Nandita Iyer wrote on X that Swiggy and Zomato must to make it obvious on every listing whether or not it is a cloud kitchen so that customers know that information before placing an order.

Iyer said on the social networking site, “Such incidents are a harsh reminder that we have no idea what goes into the food we order from these completely unregulated places.”

Food safety, according to fitness expert Chirag Barjatya, is a joke.

You may be shocked to learn that there are 20 distinct “restaurants” operating in a single room kitchen (1RK) that are labeled as cloud kitchens on meal delivery apps. You’re not even close to realizing how many cockroaches and mice were surrounding the meal you just ordered. Additionally, you have no notion if the rice or cooked dal you bought has gone bad, according to Barjatya’s post on X.