Man Slams Railways Saying “Struggle Is Real” Due To Lack Of Bottled Water

Although trains are one of the most popular public transportation options in India, complaints from customers over subpar service are also rather regular. There are always a lot of complaints about poor food quality, dirty restrooms, unfriendly personnel, and packed trains. Indian Railways often makes news for all the wrong reasons as a result of these complaints.

A passenger on a train complained about having trouble getting access to drinking water in one such instance that has now gone viral. The guy documented his encounter on social media, sharing a video of it and explaining that when he and a few other passengers requested bottled water, the train employee turned them away.

On Sunday, April 28, X user Abhinav Singh posted a video of his trip via rail. “The battle for water on Indian railways is real,” he said, tagging the IRCTC’s official account. I wasn’t alone myself. Five additional individuals requested water. I was on the verge of smashing the door for no reason at all! pathetic

In a video posted to the post, the guy can be seen pounding on the train door and pleading with the employee for a water bottle while the other individual makes a motion to ignore him. The passengers seemed to have a heated argument before they were given water.

Indian Railways apologized for any trouble caused in the comment area of the X post. In order to help Abhinav further, it also requested his PNR number and contact information. Many social media users responded to his article in the meantime by sharing stories that were similar to his.

“What the hell of a service is this, @RailwaySeva?” a person said. Completely subpar service,” said one commenter, while another said, “Very rude behavior and I also lost my ₹10 when the man informed me he doesn’t have any change then vanished.” really pitiful I had encountered the same issue few weeks before. There is no water accessible after 11 p.m., someone said.